EXHIBIT A
DATA PROCESSING AGREEMENT
(For Customers Subject to GDPR – Effective Date: May 25, 2018)
THIS DATA PROCESSING AGREEMENT (ÒDPAÓ) FORMS PART OF ONE OR MORE AGREEMENTS (THE ÒUNDERLYING AGREEMENT(S)Ó THAT REQUIRE Personal Energy Transformation, INC (ÒPETÓ) TO PROVIDE CERTAIN SERVICES TO THE CUSTOMER IDENTIFIED IN THE UNDERLYING AGREEMENT(S). IN PROVIDING THE SERVICES TO CUSTOMER PURSUANT TO THE UNDERLYING AGREEMENT(S), PET MAY PROCESS PERSONAL DATA ON BEHALF OF CUSTOMER. IF AND TO THE EXTENT PET PROCESSES PERSONAL DATA ON BEHALF OF CUSTOMER, THE PARTIES WILL BE SUBJECT TO THE GDPR AND APPLICABLE DATA PROTECTION LAWS AND REGULATIONS. IF AND TO THE EXTENT PET PROCESSES PERSONAL DATA ON BEHALF OF CUSTOMER, CUSTOMER WILL BE ACTING IN THE CAPACITY OF CONTROLLER, AND PET WILL BE ACTING IN THE CAPACITY OF PROCESSOR. REFERENCES TO THE UNDERLYING AGREEMENT(S) WILL BE CONSTRUED AS INCLUDING THIS DPA.
PET AGREES TO COMPLY WITH THE FOLLOWING PROVISIONS WITH RESPECT TO ANY PERSONAL DATA PROCESSED FOR CUSTOMER IN CONNECTION WITH THE PROVISION OF THE SERVICES.
CUSTOMER INDICATES ITS AGREEMENT TO COMPLY WITH THE FOLLOWING PROVISIONS WITH RESPECT TO ANY PERSONAL DATA PROCESSED FOR BY PET EITHER BY (i) CUSTOMER INDICATING ITS ACCEPTANCE OF THE UNDERLYING AGREEMENT(s), OR (ii) BY ACCESSING OR USING THE SERVICES.
1. Definitions.
1.1 ÒAffiliateÓ
means any entity that directly or indirectly controls, is controlled by, or is
under common control with the Customer entity signing this DPA.
"Control," for purposes of this definition, means direct or indirect
ownership or control of more than 50% of the voting interests of the subject
entity.
1.2 ÒAuthorized
AffiliateÓ means any of Customer's Affiliate(s) which (a) is subject to the
data protection laws and regulations of the European Union, the European
Economic Area and/or their member states, Switzerland and/or the United
Kingdom, and (b) is permitted to use the Services pursuant to the DPA between
Customer and PET, but has not signed its own agreement or order form with PET
and is not a "Customer" as defined under this DPA.
1.3 ÒControllerÓ
means the entity which determines the purposes and means of the Processing of
Personal Data.
1.4 ÒCustomer
DataÓ means all electronic data submitted by or on behalf of Customer, or an
Authorized Affiliate, to PETÕs Services.
1.5 ÒDPAÓ
means these terms and conditions including Attachment
1 to Exhibit attached (Standard Contractual Clauses including related
Appendices).
1.6 ÒData Protection Laws and RegulationsÓ means all applicable laws and regulations, including laws and regulations of the European Union, the European Economic Area and their member states, Switzerland and the United Kingdom, applicable to the Processing of Personal Data under this DPA, including without limitation the GDPR and laws implementing or supplementing the GDPR.
1.7 ÒData SubjectÓ means the identified or identifiable person to whom Personal Data relates.
1.8 ÒGDPRÓ means the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
1.9 ÒPersonal DataÓ means any Customer Data relating to (i) an identified or identifiable natural person, and (ii) an identified or identifiable legal entity (where such information is protected similarly as personal data or personally identifiable information under applicable Data Protection Laws and Regulations).
1.10 ÒProcessingÓ and ÒProcessÓ mean any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
1.11 ÒProcessorÓ means the entity which Processes Personal Data on behalf of the Controller.
1.12 ÒTrust & Compliance DocumentationÓ means the documentation regarding privacy, data security, and Sub-processor information applicable to the specific Services purchased by Customer, as may be updated periodically, and accessible via PETÕs website at www.PersonalEnergyTransformation.com/TrustandCompliance, or as otherwise made reasonably available by PET.
1.13 ÒServicesÓ means the software-a,s-a-service (SaaS) provided by PET for coaching, mentoring.
1.14 ÒStandard Contractual ClausesÓ means the agreement executed by and between Customer and PET and attached as Attachment 1 to Exhibit A, pursuant to the European CommissionÕs decision (C(2010)593) of 5 February 2010 on Standard Contractual Clauses for the transfer of personal data to processors established in third countries which do not ensure an adequate level of data protection.
1.15 ÒSub-processorÓ means any Processor engaged by PET.
1.16 ÒSupervisory AuthorityÓ means an independent public authority which is established by an EU Member State pursuant to the GDPR.
2. Services. PET provides the Services to Customer under the Underlying Agreement(s). In connection with the Services, the parties anticipate that PET may Process Customer Data that contains Personal Data relating to Data Subjects.
3. Designation
of Controller and Processor. The
parties agree that with regard to the Processing of Personal Data, Customer is
the Controller, PET is the Processor, and that PET will engage Sub-processors
pursuant to the requirements of this DPA.
4. Responsibilities.
4.1 PET will Process Personal Data in accordance with the Data Protection Laws and Regulations that are directly applicable to PET's provision of the Services.
4.2 Customer
shall in its use of the Services, Process Personal Data in accordance with the
Data Protection Laws and Regulations. CustomerÕs instructions to PET for the
Processing of Personal Data shall comply with Data Protection Laws and
Regulations; provided, however, that as of the Effective Date hereof, CustomerÕs
initial and complete instructions to PET for the
Processing of Personal Data are provided to PET in the Underlying
Agreement(s).
Customer shall have sole responsibility for the accuracy, quality, and
legality of Personal Data and the means by which Customer acquired Personal Data.
5. Processing
Purposes; Confidentiality. PET shall keep Personal Data confidential in
accordance with the Underlying Agreement(s) and shall only Process Personal
Data on behalf of and in accordance with CustomerÕs documented instructions for
the following purposes: (i) Processing in accordance with the Underlying
Agreement(s) and applicable order
form(s); (ii) Processing initiated by Users in their use of the Services; and (iii) Processing to comply with other
documented, reasonable instructions provided by Customer (for example, via
email) where such instructions are consistent with the terms of the Underlying
Agreement. PET shall not be required to comply with or observe CustomerÕs
instructions if such instructions would violate the applicable Data
Protection Laws and Regulations.
6. Scope
of Processing. The subject-matter and scope of Processing of Personal Data by PET
is limited to the performance of the Services pursuant to the Underlying Agreement(s).
The duration of the Processing, the nature and purpose of the Processing, the
types of Personal Data and categories of Data Subjects Processed under this DPA
are further specified in Appendix 1 to Attachment 1 (Exhibit A) to this DPA.
7. Data Subject Requests. To the extent legally permitted, PET shall promptly notify Customer if PET receives a request from a Data Subject to exercise the Data Subject's right of access, right to rectification, restriction of Processing, erasure (Òright to be forgottenÓ), data portability, object to the Processing, or its right not to be subject to an automated individual decision making (ÒData Subject RequestÓ). Factoring into account the nature of the Processing, PET shall assist Customer by appropriate organizational and technical measures, insofar as this is possible, for the fulfilment of CustomerÕs obligation to respond to a Data Subject Request under Data Protection Laws and Regulations. In addition, to the extent Customer, in its use of the Services, does not have the ability to address a Data Subject Request, PET shall, upon CustomerÕs request, provide commercially-reasonable efforts to assist Customer in responding to such Data Subject Request, to the extent that PET is legally authorized to do so, and the response to such Data Subject Request is required under Data Protection Laws and Regulations. To the extent legally permitted, Customer shall be responsible for any costs arising from PETÕs provision of such assistance.
8. PET Personnel. PET shall ensure that its personnel engaged in the Processing of Personal Data are informed of the confidential nature of the Personal Data, have received appropriate training regarding their responsibilities, and have executed written confidentiality agreements. PET shall take commercially-reasonable steps to ensure the reliability of any PET personnel engaged in the Processing of Personal Data. PET shall ensure that PETÕs access to Personal Data is limited to those personnel assisting in the provision of the Services in accordance with the Underlying Agreement(s).
9. Data Protection Officer. PET shall have appointed, or shall appoint, a data protection officer, provided that such appointment is required by Data Protection Laws and Regulations.
10. PETÕs Sub-processors.
10.1 Customer acknowledges and agrees that PET may engage third-party Sub-processors in connection with the provision of the Services. PET agrees to publish a current list of Sub-processors via PETÕs applicable Trust & Compliance Documentation. PET agrees to promptly notify Customer regarding PETÕs appointment of any new third-party Sub-processor.
10.2 In order to exercise its right to object to PETÕs use of a new Sub-processor, Customer shall notify PET promptly in writing within ten (10) business days after receipt of PETÕs notice regarding the appointment of each third-party Sub-processor. In the event Customer objects to a new Sub-processor, and that objection is not unreasonable, PET will use reasonable efforts to make available to Customer a change in the Services or recommend a commercially-reasonable change to CustomerÕs configuration or use of the Services to avoid Processing of Personal Data by the objected-to new Sub-processor without unreasonably burdening the Customer. If PET is unable to make available such change within a reasonable time period, which shall in no event exceed thirty (30) days, Customer may terminate the applicable order form(s) with respect only to those aspects of the Services which cannot be provided by PET without the use of the objected-to new Sub-processor by providing written notice to PET. PET will refund Customer any prepaid fees covering the remainder of the term of such order form(s) following the effective date of termination with respect to such terminated Services. If termination of applicable order form(s) is not feasible, then Customer may terminate the Underlying Agreement(s) by thirty (30) days prior written notice to PET.
10.3 Upon request, PET will provide to Customer copies of Sub-processor agreements; provided, however, that to the extent that such Sub-processor agreements contain commercial information or provisions unrelated to information required by applicable Data Protection Laws and Regulations, such unrelated information may be removed by PET in its discretion.
10.4 PET will not transfer any Personal Data to a Sub-processor which does not provide evidence of a jurisdiction, data transmission mechanism or data protection certification (such as the EU-U.S. and Swiss-U.S. Privacy Shield) which is compliant with Data Protection Laws and Regulations for the onward transfer of Personal Data from the European Union, the European Economic Area and their member states, Switzerland and the United Kingdom
11. Flow
Down Provisions for Sub-processor Agreements. Liability for Sub-processors.
11.1 PET shall impose the same obligations of PET regarding GDPR hereunder to its Sub-processors.
11.2 PET shall be liable for the acts and omissions of its Sub-processors to the same extent PET would be liable if performing the services of each Sub-processor directly under the terms of this DPA, except as otherwise set forth in the Underlying Agreement(s).
12. Security
Measures. PET shall maintain
appropriate organizational and technical measures for protection of the
security (including protection against unauthorized or unlawful Processing, and
against unlawful or accidental destruction, alteration or damage or loss,
unauthorized disclosure of, or access to, Customer Data), confidentiality, and
integrity of Customer Data, as set forth in PETÕs applicable Trust &
Compliance Documentation. PET regularly monitors compliance with these
measures. PET will not materially decrease the overall security of the Services
during CustomerÕs and/or CustomerÕs Authorized
AffiliatesÕ subscription term.
13. Third-Party
Certifications and Audit Results. PET
has attained the third-party certifications and audit results set forth in the
Trust & Compliance Documentation. Upon CustomerÕs written request at
reasonable intervals, and subject to the confidentiality obligations set forth
in the Underlying Agreement(s), PET shall make available to Customer a copy of PETÕs
then most recent third-party certifications or audit results, as applicable.
14. Notifications
Regarding Customer Data. PET shall (i) implement and
maintain reasonable and appropriate data security and incident management
policies and procedures, as specified in the Trust & Compliance
Documentation, and (ii) notify Customer without undue delay after becoming
aware of the unlawful or accidental destruction, alteration or damage or loss,
unauthorized disclosure of, or access to, Customer Data, including Personal
Data, transmitted, stored or otherwise Processed by PET or its Sub-processors
of which PET becomes aware (hereinafter, a ÒCustomer Data IncidentÓ), as
required to assist the Customer in ensuring compliance with its obligations to
notify the Supervisory Authority in the event of Personal Data breach. PET
shall make reasonable efforts to identify the cause of such Customer Data
Incident, and take those steps as PET deems necessary and reasonable in order
to remediate the cause of such a Customer Data Incident, to the extent that the
remediation is within PETÕs reasonable control. The obligations set forth
herein shall not apply to incidents that are caused by either Customer or
CustomerÕs Users.
15. Return
of Customer Data. PET shall return Customer Data to Customer, and to the extent
allowed by applicable law, delete Customer Data in accordance with the
procedures and time periods specified in the Trust & Compliance
Documentation, unless the retention of the data is requested from PET according
to mandatory statutory laws.
16. Authorized
Affiliates. The parties agree that,
by executing this DPA, the Customer enters into this DPA on behalf of itself,
and as applicable, in the name and on behalf of its Authorized Affiliate(s),
thereby establishing a separate DPA between PET and each such Authorized
Affiliate, subject to the provisions of the Underlying Agreement(s). Each
Authorized Affiliate agrees to be bound by the obligations under this DPA, and to
the extent applicable, the Underlying Agreement(s). An Authorized Affiliate is
not and does not become a party to the Underlying Agreement(s), and is only a
party to this DPA. All access to and use of the Services by Authorized
Affiliate(s) must comply with the terms and conditions of the Underlying
Agreement(s) and any violation thereof by an Authorized Affiliate shall be
deemed a violation by Customer.
17. Communications.
The Customer that is the contracting party to the Underlying Agreement(s) shall
remain responsible for coordinating all communication with PET under this DPA, and
shall be entitled to transmit and receive any communication in relation to this
DPA on behalf of its Authorized Affiliate(s).
18. Exercise of Rights. Where an Authorized Affiliate becomes a party to the DPA, it shall to the extent required under applicable Data Protection Laws and Regulations be entitled to exercise the rights and seek remedies under this DPA, except where applicable Data Protection Laws and Regulations require the Authorized Affiliate to exercise a right or seek any remedy under this DPA against PET directly by itself, the parties agree that (i) solely the Customer that is the contracting party to the Underlying Agreement(s) shall exercise any such right or seek any such remedy on behalf of the Authorized Affiliate, and (ii) the Customer that is the contracting party to the Underlying Agreement(s) shall exercise any such rights under this DPA in a combined manner for all of its Authorized Affiliates together, instead of doing so separately for each Authorized Affiliate.
19. Liability. Each partyÕs liability, taken together in the aggregate, arising out of or related to this DPA, and all DPAs involving CustomerÕs Authorized Affiliates, whether in contract, tort or under any other theory of liability, is subject to the limitation of liability, damage waiver, and liability cap provisions of the Underlying Agreement(s), and any reference in such section to the liability of a party means the aggregate liability of that party and all of its Affiliates under the Underlying Agreement(s) and all DPAs taken together. PET's and its AffiliatesÕ total liability for all claims from the Customer and all of its Authorized Affiliates arising out of or related to the Underlying Agreement(s) and each DPA shall apply in the aggregate for all claims under both the Underlying Agreement(s) and all DPAs established under this Agreement, including by Customer and all of CustomerÕs Authorized Affiliates, and shall not be understood to apply individually and severally to Customer and/or to any Authorized Affiliate that is a contractual party to any such DPA. Each reference to the DPA herein means this DPA including its Attachments and Appendices.
21. Data Protection Impact Assessment. Upon CustomerÕs request, PET shall provide Customer with reasonable cooperation and assistance needed to fulfil CustomerÕs obligation under the GDPR to carry out a data protection impact assessment related to CustomerÕs use of the Services, to the extent Customer does not otherwise have access to the relevant information, and to the extent such information is available to PET. PET shall provide reasonable assistance to Customer in the cooperation or prior consultation with the Supervisory Authority in the performance of its tasks relating to this Section 21 of this DPA, to the extent required under the GDPR.
22. Standard Contractual Clauses.
22.1 The Standard Contractual Clauses apply to (i) the legal entity that has executed the Standard Contractual Clauses as a data exporter and its Authorized Affiliates, and (ii) all Affiliates of Customer established within the European Economic Area, Switzerland and the United Kingdom, which have signed Order Forms for the Services. For the purpose of the Standard Contractual Clauses the aforementioned entities shall be deemed Òdata exporters.Ó
22.2 For the purposes of Clause 5 of the Standard Contractual Clauses, the following is deemed an instruction by the Customer to process Personal Data: (a) Processing in accordance with the Underlying Agreement(s) and applicable order form(s); (b) Processing initiated by Users in their use of the Services and (c) Processing to comply with other reasonable instructions provided by Customer (e.g., via email) where such instructions are consistent with the terms of the Underlying Agreement(s).
22.3 The parties agree that the audits described in Clause 5 and Clause 12 of the Standard Contractual Clauses shall be carried out in accordance with the following specifications: following CustomerÕs written request, and subject to the confidentiality obligations set forth in the Underlying Agreement(s), PET shall make available to Customer information regarding the PETÕs compliance with the obligations set forth in this DPA in the form of the third-party certifications and audits set forth in the Trust & Compliance Documentation, to the extent that PET makes them generally available to its customers.
22.4 The parties agree that the certification of deletion
of Personal Data that is described in Clause 12 of the Standard Contractual
Clauses shall be provided by PET to Customer only upon CustomerÕs request.
23. Audits. Customer may contact PET in accordance with the ÒNoticesÓ Section of the Underlying Agreement(s) to request an on-site audit of the procedures relevant to the protection of Personal Data. Customer shall reimburse PET for any time expended for any such on-site audit at the PETÕs then-current professional services rates, which shall be made available to Customer upon request. Before the commencement of any such on-site audit, Customer and PET shall mutually agree upon the scope, timing, and duration of the audit in addition to the reimbursement rate for which Customer shall be responsible. All reimbursement rates shall be reasonable, taking into account the resources expended by PET. Customer shall promptly notify PET and provide information about any actual or suspected non-compliance discovered during an audit. The provision in this section shall by no means derogate from or materially alter the provisions on audits as specified in the Standard Contractual Clauses.
24. Assignment. This DPA shall inure to the benefit of,
and be binding upon, any successor to all or substantially all of the business and
assets of either party, whether by merger, sale of assets, or other agreements
or operation of law.
25. Force
Majeure. Except for the obligation
to make payments, neither party will be liable for any failure or delay in its
performance under this Agreement due to any cause beyond its reasonable
control, including acts of war, terrorism, acts of God, epidemic, earthquake,
flood, embargo, riot, sabotage, labor shortage or dispute, governmental act or
complete or partial failure of the Internet, provided that the delayed party:
(i) gives the other party prompt notice of such cause, and (ii) uses its
reasonable commercial efforts to promptly correct such failure or delay in
performance.
26. Order
of Precedence.
26.1 With
respect to the rights and obligation of the parties vis-ˆ-vis each other, in
the event of a conflict between the terms of the Underlying Agreement(s) and
this DPA, the terms of this DPA will control.
26.2 In
the event of a of a conflict between the terms of this DPA and the Standard
Contractual Clauses, the terms of the Standard
Contractual Clauses will control.
ATTACHMENT
1 TO EXHIBIT A
Standard
Contractual Clauses
(processors)
For the purposes of Article 26(2) of Directive 95/46/EC for the
transfer of personal data to processors established in third countries which do
not ensure an adequate level of data protection
Name
of
the data exporting organisation: the
name and contact information given in connection with the PET Agreement (the
data exporter),
Netfirms
Legal Department
10 Corporate Dr.
Suite 300
Burlington, MA 01803
Phone:
(602) 716-5396 (M-F 7am - 3:30pm MST)
Fax: (781) 998-8277
E-mail: legal@netfirms-inc.com
IMPORTANT NOTE: IN THE EVENT YOU SEND US A NOTICE OF ANY KIND VIA EMAIL AND DO NOT RECEIVE A RESPONSE FROM US, PLEASE SUBMIT A DUPLICATE COPY VIA PAPER AND/OR FAX (FAX # 781-998-8277). DUE TO THE VAGARIES OF THE INTERNET AND EMAIL COMMUNICATION IN PARTICULAR, INCLUDING WITHOUT LIMITATION THE BURDENS OF SPAM AND THE OCCASIONAL UNINTENDED EFFECTS OF SPAM FILTERS, SENDING AN ALTERNATE FORM OF NOTICE, WILL HELP ASSURE THAT YOUR NOTICE IS RECEIVED BY US AND ACTED ON IN A TIMELY MANNER.
Avenue 81 DBA Leadpages
251 N 1st Ave.
Minneapolis, MN 55401
iContact HQ:
2121 RDU Center Drive
Fourth Floor
Morrisville, North Carolina 27560
and
Name of the data
importing organisation: PET Inc, an S-Corp located 2370 W Hwy 89A, Ste
11-264, Sedona, AZ 86336 USA ("PET") (the data importer)
each a ÒpartyÓ; together Òthe partiesÓ,
HAVE AGREED on the following Contractual Clauses (the Clauses) in
order to adduce adequate safeguards with respect to the protection of privacy
and fundamental rights and freedoms of individuals for the transfer by the data
exporter to the data importer of the personal data specified in this Attachment
1.
Clause 1
Definitions
For the purposes of the Clauses:
'personal data', 'special
categories of data', 'process/processing', 'controller', 'processor', 'data
subject' and 'supervisory authority' shall have the
same meaning as in Directive 95/46/EC of the European Parliament and of the
Council of 24 October 1995 on the protection of individuals with regard to
the processing of personal data
and on the free movement of
such data;
'the data exporter' means
the controller who transfers the personal data;
'the data importer' means the processor who agrees to receive
from the data exporter personal data intended for processing on his behalf
after the transfer in accordance with his instructions and the terms of the Clauses and who is not subject to a third
country's system ensuring adequate protection within the meaning of Article
25(1) of Directive 95/46/EC;
'the subprocessor'
means any processor
engaged by the data importer or by any other subprocessor
of the data importer who agrees to receive from the data importer or from any
other subprocessor of the data importer personal data
exclusively intended for processing activities to be carried out on behalf of
the data exporter after the transfer in accordance with his instructions, the
terms of the Clauses and the terms of the written subcontract;
'the applicable data protection
law' means the legislation protecting the fundamental rights and freedoms of
individuals, and in particular, their right to privacy with respect to the
processing of personal data applicable to a data controller in the Member State
in which the data exporter is established;
'technical and organisational security measures' means those measures aimed at protecting
personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the processing involves
the transmission of data over a network, and against all other unlawful forms
of processing.
Clause 2
Details of the transfer
The details of the transfer and in particular the special categories of personal data where applicable
are specified in Appendix 1
which forms an integral part of the Clauses.
Clause 3
Third-party beneficiary clause
The data subject can enforce against the data exporter this Clause,
Clause 4(b) to (i), Clause 5(a) to (e), and (g) to (j), Clause 6(1) and (2),
Clause 7, Clause 8(2), and Clauses 9 to 12 as third-party beneficiary.
The data subject can enforce against the data importer this Clause,
Clause 5(a) to (e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9
to 12, in cases where the data exporter
has factually disappeared or has ceased
to exist in law unless
any successor entity
has assumed the entire legal obligations of the data exporter by contract or
by operation of law, as a result of which it takes on the rights and obligations of the data exporter, in which case the data subject can enforce them against
such entity.
The data subject can enforce against the subprocessor
this Clause, Clause 5(a) to (e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where both the data exporter
and the data importer have factually
disappeared or ceased to exist
in law or have become
insolvent, unless any successor entity has assumed the entire legal obligations of the data exporter by contract or by operation
of law as a result of which it
takes on the rights and obligations of
the data exporter, in which case the
data subject can enforce
them against such entity. Such third-party liability of the subprocessor shall be limited to its own processing
operations under the Clauses.
The parties
do not object to a data subject being represented by an association or other
body if the data subject so expressly wishes and if permitted by national law.
Clause 4
Obligations
of the data exporter
The data
exporter agrees and warrants:
that the
processing, including the transfer itself, of the personal data has been and
will continue to be carried out in accordance
with the relevant provisions of
the applicable data protection law (and where applicable, has been notified to the relevant authorities of
the Member State where the data exporter is established) and does not violate
the relevant provisions of that State;
that it has
instructed and throughout the duration of the personal data processing services
will instruct the data importer to process the personal data transferred only
on the data exporter's behalf
and in accordance with the applicable data protection law and the Clauses;
that the
data importer will provide sufficient guarantees in respect of the technical
and organisational security measures specified in
Appendix 2 to this contract; that
after assessment of the requirements of the applicable data protection law, the
security measures are appropriate to protect personal data against accidental
or unlawful destruction or accidental loss, alteration, unauthorised
disclosure or access, in particular where the processing involves the transmission of data over a network, and
against all other unlawful forms of processing, and that these measures ensure
a level of security appropriate to
the risks
presented by the processing and the nature of the data to
be protected having regard to the state of the art and the cost of their
implementation;
that it
will ensure compliance with the security measures;
that, if the transfer
involves special categories of data, the data subject has been informed or will be informed
before, or as soon as possible
after, the transfer that its data could be transmitted to a third country not
providing adequate protection within the meaning of Directive 95/46/EC;
to forward
any notification received from the data importer or any subprocessor
pursuant to Clause 5(b) and Clause 8(3) to the data protection supervisory
authority if the data exporter
decides to continue the transfer or to lift the suspension;
to make
available to the data subjects upon request a copy of the Clauses, with the
exception of Appendix 2, and a summary description of the security measures, as
well as a copy of any contract for subprocessing
services which has to be made in accordance with the Clauses, unless the
Clauses or the contract contain commercial information, in which case it may
remove such commercial information;
that, in
the event of subprocessing, the processing activity
is carried out in accordance with Clause 11 by a subprocessor
providing at least the same level of protection for the personal data and the
rights of data subject as the data importer under the Clauses; and
that it
will ensure compliance with Clause 4(a) to (i).
Clause 5
Obligations
of the data importer
The data
importer agrees and warrants:
to process the personal
data only on behalf of the data exporter and in compliance with its instructions
and the Clauses; if it cannot
provide such compliance for whatever reasons, it agrees to inform promptly the
data exporter of its inability to comply, in which case the data exporter is
entitled to suspend the transfer of data and/or terminate the contract;
that it has
no reason to believe that the legislation applicable to it prevents it from
fulfilling the instructions received from the data exporter and its obligations under the contract and that in the event
of a change in this legislation which is likely to have a substantial adverse
effect on the warranties and obligations provided
by the Clauses, it will
promptly notify the change to the data exporter as soon as it is aware, in
which case the data exporter is entitled to suspend the transfer of data and/or
terminate the contract;
that it has
implemented the technical and organisational security
measures specified in Appendix 2 before processing the personal data transferred;
that it
will promptly notify the data exporter about:
any legally
binding request for disclosure of the personal data by a law enforcement
authority unless otherwise prohibited, such as a prohibition under criminal law
to preserve the confidentiality of a law enforcement investigation,
any
accidental or unauthorised access, and
any request
received directly from the data subjects without responding to that request,
unless it has been otherwise authorised to do so;
to deal
promptly and properly with all inquiries from the data exporter relating to its
processing of the personal data subject to the transfer and to abide by the
advice of the supervisory authority
with regard to the processing of the data transferred;
at the request
of the data exporter to submit its data processing facilities for audit of the processing
activities covered by the Clauses which
shall be carried out by the data exporter or an inspection body composed of independent members and in
possession of the required professional qualifications bound
by a duty of confidentiality, selected by
the data exporter, where applicable,
in agreement with the supervisory authority;
to make available to the data subject upon request a copy of the
Clauses, or any existing contract for subprocessing, unless
the Clauses or contract contain
commercial information, in which case it may remove such commercial
information, with the exception of Appendix 2 which shall be replaced by a
summary description of the security measures in those cases where the data
subject is unable to obtain a copy from the data exporter;
that, in
the event of subprocessing, it has previously
informed the data exporter and obtained its prior written consent;
that the
processing services by the subprocessor will be
carried out in accordance with Clause 11;
to send
promptly a copy of any subprocessor agreement it
concludes under the Clauses to the data exporter.
Clause 6
Liability
The parties agree
that any data subject, who has suffered damage
as a result of any breach of the obligations referred to in Clause 3 or in Clause 11 by any party
or subprocessor is entitled to receive compensation
from the data exporter for the damage suffered.
If a data subject is not able to bring a claim for compensation in accordance with paragraph 1 against the data exporter, arising out of a breach by the data importer or his subprocessor of any of their obligations referred to in Clause 3 or in Clause 11, because the data exporter has factually disappeared or ceased to exist in law or has become insolvent, the data importer agrees that the data subject may issue a claim against the data importer as if it were the data exporter, unless any successor entity has assumed the entire legal obligations of the data exporter by contract of by operation of law, in which case the data subject can enforce its rights against such entity.
The data importer may not rely on a breach by a subprocessor of its obligations in order to avoid its own liabilities.
If a data subject is not able to bring a claim against the data exporter or the data importer referred to in paragraphs 1 and 2, arising out of a breach by the subprocessor of any of their obligations referred to in Clause 3 or in Clause 11 because both the data exporter and the data importer have factually disappeared or ceased to exist in law or have become insolvent, the subprocessor agrees that the data subject may issue a claim against the data subprocessor with regard to its own processing operations under the Clauses as if it were the data exporter or the data importer, unless any successor entity has assumed the entire legal obligations of the data exporter or data importer by contract or by operation of law, in which case the data subject can enforce its rights against such entity. The liability of the subprocessor shall be limited to its own processing operations under the Clauses.
Clause 7
Mediation and jurisdiction
The data importer agrees that if the data subject invokes against it third-party beneficiary rights and/or claims compensation for damages under the Clauses, the data importer will accept the decision of the data subject:
to refer the dispute to mediation, by an independent person or, where applicable, by the supervisory authority;
to refer the dispute to the courts in the Member State in which the data exporter is established. The parties agree that the choice made by the data subject will not prejudice its substantive or procedural rights to seek remedies in accordance with other provisions of national or international law.
Clause 8
Cooperation with supervisory authorities
The data exporter agrees to deposit a copy of this contract with the supervisory authority if it so requests or if such deposit is required under the applicable data protection law.
The parties agree that the supervisory authority has the right to conduct an audit of the data importer, and of any subprocessor, which has the same scope and is subject to the same conditions as would apply to an audit of the data exporter under the applicable data protection law.
The data importer shall promptly inform the data exporter about the existence of legislation applicable to it or any subprocessor preventing the conduct of an audit of the data importer, or any subprocessor, pursuant to paragraph 2. In such a case the data exporter shall be entitled to take the measures foreseen in Clause 5 (b).
Clause 9
Governing Law
The Clauses shall be governed by the law of the Member State in which the data exporter is established.
Clause 10
Variation of the contract
The parties undertake not to vary or modify the Clauses. This does not preclude the parties from adding clauses on business related issues where required as long as they do not contradict the Clause.
Clause 11
Subprocessing
The data importer shall not subcontract any of its processing operations performed on behalf of the data exporter under the Clauses without the prior written consent of the data exporter. Where the data importer subcontracts its obligations under the Clauses, with the consent of the data exporter, it shall do so only by way of a written agreement with the subprocessor which imposes the same obligations on the subprocessor as are imposed on the data importer under the Clauses1. Where the subprocessor fails to fulfil its data protection obligations under such written agreement the data importer shall remain fully liable to the data exporter for the performance of the subprocessor's obligations under such agreement.
The prior written contract between the data importer and the subprocessor shall also provide for a third-party beneficiary clause as laid down in Clause 3 for cases where the data subject is not able to bring the claim for compensation referred to in paragraph 1 of Clause 6 against the data exporter or the data importer because they have factually disappeared or have ceased to exist in law or have become insolvent and no successor entity has assumed the entire legal obligations of the data exporter or data importer by contract or by operation of law. Such third-party liability of the subprocessor shall be limited to its own processing operations under the Clauses.
The provisions relating to data protection aspects for subprocessing of the contract referred to in paragraph 1 shall be governed by the law of the Member State in which the data exporter is established.
The data exporter shall keep a list of subprocessing agreements concluded under the Clauses and notified by the data importer pursuant to Clause 5 (j), which shall be updated at least once a year. The list shall be available to the data exporter's data protection supervisory authority.
Clause 12
Obligation after the termination of personal data processing services
The parties agree that on the termination of the provision of data processing services, the data importer and the subprocessor shall, at the choice of the data exporter, return all the personal data transferred and the copies thereof to the data exporter or shall destroy all the personal data and certify to the data exporter that it has done so, unless legislation imposed upon the data importer prevents it from returning or destroying all or part of the personal data transferred. In that case, the data importer warrants that it will guarantee the confidentiality of the personal data transferred and will not actively process the personal data transferred anymore.
The data importer and the subprocessor warrant that upon request of the data exporter and/or of the supervisory authority, it will submit its data processing facilities for an audit of the measures referred to in paragraph 1.
APPENDIX 1 TO ATTACHMENT 1 (EXHIBIT A)
This Appendix forms part of the Clauses and must be completed and signed by the parties.
The Member States may complete or specify, according to their national procedures, any additional necessary information to be contained in this Appendix.
Data exporter
The data exporter is: (i) the legal entity that has executed the Standard Contractual Clauses as the Data Exporter, and (ii) all Affiliates (defined in this DPA) of the Customer that have purchased Services pursuant to the Underlying Agreement(s).
Data importer
The data importer is: PET, Inc provider of the Services to the data exporter and which processes Personal Data upon the instruction of the data exporter and in accordance with the Underlying Agreement(s) and this DPA.
Data subjects
Data exporter may submit Personal Data to the Services, the extent of which is determined and controlled by the data exporter in its sole discretion, and which may include, but is not limited to Personal Data relating to the following categories of data subjects: data exporterÕs employees, agents, advisors, contractors, or any user or administrator authorized by the data exporter to use the Services (who are natural persons).
Categories of data
Data exporter may submit Personal Data to the Services, the extent of which is determined and controlled by the data exporter in its sole discretion, and which may include, but is not limited to the following categories of Personal Data:
First and last name
Business contact information (company, email, phone, physical business address)
Personal contact information (email, cell phone)
Connection data
Localization data
Special categories of data (if appropriate)
The Personal Data transferred concern the following special categories of data: not applicable.
Processing operations
The Personal Data transferred
will be subject to the following basic processing activities: the objective of Processing
Personal Data by the data importer is the performance of the Services pursuant
to the Underlying Agreements(s).
APPENDIX 2 TO ATTACHMENT 1 (EXHIBIT A)
This Appendix forms part of the Clauses and must be completed and signed by the parties.
1. Technical and Organizational Security Measures
PET shall maintain administrative, physical and technical safeguards for protection of the security, confidentiality and integrity of Customer Data, including Personal Data, as set forth in the Trust & Compliance Documentation. PET regularly monitors compliance with these safeguards. PET will not materially decrease the overall security of the Services during a subscription term.
APPENDIX 3 TO ATTACHMENT 1 (EXHIBIT A)
THE STANDARD CONTRACTUAL CLAUSES
This Appendix forms part of the Clauses and must be completed and signed by the parties. The list of subprocessors approved by the data importer as of the effective date of the DPA is as set forth below:
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Subprocessor |
Description of Processing |
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Netfirms. |
Hosting |
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Leadpages |
Opt ins and landing pages |
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IContact |
Email delivery |
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